Case Studies
A selection of projects that show how I approach learning design across different sectors and challenges. Each one started with a specific problem and ended with a working solution.
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Designing blended learning for corporate training programs
Financial sector Telecom Insurance Moodle LMS
The challenge
Multiple organizations across the financial, telecom, and insurance sectors had in-house subject matter experts delivering training in person, but no structured way to scale that training digitally. Knowledge transfer depended entirely on live sessions, with no way to track completion, measure retention, or onboard new employees consistently.
What I did
I designed and implemented blended learning programs on Moodle, transforming existing in-person training into structured digital experiences. This included building interactive e-learning modules from recorded sessions using H5P, creating assessment and feedback systems, setting up learner analytics dashboards, and configuring course structures that allowed employees to learn at their own pace while still meeting organizational training requirements.
The result
Organizations moved from ad-hoc, trainer-dependent sessions to a scalable digital training system with consistent content delivery, trackable progress, and the ability to onboard new employees without scheduling live training. The platform became the standard training infrastructure across multiple departments.
Building digital learning capacity for public institutions
Public sector UNOPS SPSS & Power BI Custom training
The challenge
Public institutions including the Judicial Council, the National Tourism Organization, and the Agency for Audiovisual Media needed staff trained in data analysis and digital tools, but had no internal training infrastructure and widely varying skill levels among employees. The Judicial Council project, funded through UNOPS, required a multi-phase approach spanning three rounds of training across different analytical tools.
What I did
I designed and delivered customized training programs tailored to each institution’s specific needs and data workflows. For the Judicial Council, this meant a three-phase program covering SPSS and Power BI, built around their actual case data and reporting requirements. For the NTO and other institutions, I adapted content to their operational context, ensuring participants could immediately apply what they learned to their daily work.
The result
Staff across multiple public institutions gained practical data analysis and digital skills they could use independently. The Judicial Council program was successful enough to be extended across three phases, each building on the previous one. Participants moved from having no data analysis capability to producing their own reports and dashboards.
Add project image or screenshot here
Add project image or screenshot here
Increasing learner engagement through personalized gamification
Gamification PeGaM framework Moodle LMS Data-driven design
The challenge
An online programming course suffered from the same problem most digital courses face: learners would start but not finish, and those who did finish often didn’t retain the material well enough to apply it. Standard gamification approaches (adding points and badges) hadn’t solved the problem because they treated all learners the same way.
What I did
I applied the PeGaM framework to redesign the course from the ground up. This started with analyzing learner profiles and motivation patterns, then selecting game mechanics that matched different learner types. Instead of one-size-fits-all gamification, I designed personalized learning paths with adaptive challenges, meaningful feedback loops, and progression systems that responded to individual learner behavior. The entire system was built on Moodle with continuous analytics tracking.
The result
The redesigned course showed measurable improvements in learner engagement, completion rates, and knowledge retention compared to the non-gamified version. The data validated that personalized gamification, when designed around actual learner behavior rather than generic game mechanics, produces significantly better outcomes. The project became a core part of my doctoral research and the foundation of the PeGaM framework.